This may be due to several reasons.
The most frequent are:
- pop-up box blocker: Check that you do not have an active pop-up box blocker or a blocking option on in your Firewall.
- Proxy Problem:
Deactivate your Proxy for a moment or inform your IT department to allow access to the areas http://www.3dsuperb.com
- Another alternative is to try and use this application: http://support.3dsuperb.com/Sup_ProxyDoctor.exe which may help you install the programme.
- Active X Components and "Plug-ins":
you must allow Windows and Internet Explorer to install these components so that the programme download is completed. You must guarantee a Medium security level during installation in your MS Internet Explorer